1. Hire the right people It all begins with hiring the right person for the right position. Job descriptions should be comprehensive and updated frequently. Those doing the hiring will need to assess job candidates thoroughly and make sure they have the skills and...
By Linda Sage MA BA Ed (Hons) DTM www.lindasage.com “Change Driven from the Top” Managers who want quality from their workforce need to hold themselves to the same high standards of quality. To borrow an old saying, “What’s good for the...
Driving Culture through Healthy Relationships By Linda Sage MA BA eD (Hons) DTM www.lindasage.com Healthy relationships, within an organisation can serve to improve communication, teamwork and trust. As a leader, you can reinforce a culture of healthy...
Build a Safe, Loving and Caring Care Home Culture Care Home CULTURE is the KEY to Care Home Success! Definition of CULTURE: HOW we work and How we Think and Feel about things we do here Creating a loving and caring care home is a seriously difficult task Completing...
Leadership and management in Care Homes When CQC assess the leadership and management of an organisation they hope to see the provision of high-quality care addressing individuals’ needs, whilst learning and innovation are encouraged in a clearly open and fair...
Head psychologist Harold Sharples CEO explains the root causes and solutions to staff happiness. CQE’s innovative system offers any care home leader the opportunity to make a significant difference in service quality whilst simultaneously providing the evidence needed...