CARE QUALITY ECOSYSTEMS
CQE Creates, Manages and Certifies, Safe Residential Care Home Cultures.
Resident safety
Remote leadership of a business with so many responsibilities comes with risk. There can often be an assumption that qualified staff are well able to manage the product independently. Moreover, a board necessarilly needs to be focued on profit but neglecting the product that delivers it can be costly. CQE’s key monthly statisics enable boards to see into the heart of service and to identify issues before they become a danger.
An important issue is that most investors are unaware of is that 99% of all nursing and care homes have had residents abused by a carer. Establishing an ecosystem protects care quality and effectively engages every carer into the mindset of the service.
CQE was developed over years of study and research. Research led to the discovery of P.A.R. (Predictive Abuse Ratio) which describes that critical point when a care home culture can either descend into toxicity or ascend to outstanding.
Because it applies the PAR ratio, the CQE system ensures that care home cultures become abuse resistant, remain caring, happy and compliant whilst the business remains profitable, and allow leaders to lead with confidence.
Staff retention
CQE is a unique online application because it both establishes and maintains care home cultures. It’s the care home culture that drive how carers behave – So, fixing cultures holds the key to creating a measurable and sustainable service. CQE also generates the documentary evidence and reports needed to prove continuing quality improvement to regulators and assessors.
Surveys, reports and demonstrably safe rotas – along with the supporting documentation prove to inspectors how leaders operate safely and consistently whilst pursuing continual quality improvement. If you are using the CQE system you’re heading towards outstanding with safeguarding innovations.
Adopting the application doesn’t require changing rota systems of existing recording processes either. That’s because it’s designed to introduce and enhance attitudes and alliances – not to replace existing admin – as it sits alongside the existing admin framework.
If a care home culture declines without its leaders knowing, it can be rapidly transformed by adopting CQE.
Business security
The demographics of elderly populations worldwide suggest that the residential care home industry is likely to double of the next three decades. The industry – being property-based, with continuity of income and strong growth prospects remains an attractive target for investors. Investor confidence encourages the capital to expand. Growth is an essential ingredient to develop EBITDA which serves an exit strategy – but that growth comes with a risk unless care quality is maintained. “The bigger the better” only works if a care home can reliably maintain high quality care.
CQE’s system is designed to introduce and maintain continuous quality improvement. The system addresses the central care culture underlying financial strength. Regulators and inspectors evaluate leadership by how well they – not only protect residents – but respond to their ever-changing needs.
Care quality is derived from offering choice whilst maintaining privacy, dignity and respect. These are the key elements in every care culture. The CQE system empowers business leaders to monitor and maintain those elements – whilst simultaneously enabling them to protect and develop their businesses.
Adopting CQE into your nursing or care home.
HOW TO VIDEO’S
Start a survey
View a survey
Create a rota
Publish a rota
✔ Builds an abuse resistant care home culture.
✔ Exposes genuine caring carers when recruiting.
✔ Instant recruit survey analysis.
✔ Regular P.A.R. care safety certificates
✔ Records of safe rota preps
✔ Regular carer stress analytics
✔ Regular staff retention reports
✔ Access to the secure CQE portal 24/7
The Ecosystem at work
CQE’s system was designed to give Care Home leaders a robust process to improve their care home’s culture through successful recruitment and informed management decisions based on FACT. A care home’s safety is the overriding priority of every care home leadership team.
Perhaps more than anything else successful recruitment determines the success of an entire care home. The CQE system now makes this powerful process accessible to every care home leader.
Reading though this site you will learn how the innovative processes we have applied combine with ongoing research and development to deliver our objective – “To empower care home leaders to confidently build a loving, caring and happy care home culture – whilst simultaneously tracking and reporting its progress”.
The CQE mission
OUR VISION
That families will soon be able to confidently identify loving, caring and happy care home cultures from which they can confidently expect loving care for their loved ones.
OUR MISSION
To empower care home leaders to confidently build a loving, caring and happy care home culture – whilst simultaneously tracking and reporting its progress.
OUR VALUES
Caring, safeguarding & quality of life for vulnerable people in residential care home settings
OUR BELIEF
That the CQE ecosystem empowers any competent care home leader to verifiably build, create and maintain a safe, caring & happy culture
CARE QUALITY ECOSYSTEMS
within care home cultures.