CQE measures the psychology of care home cultures. Regular reporting enables managers to recognise issues and respond to them before they become a problem.
Business opportunity
Demographics calculating elderly populations worldwide, suggest that the residential care home care industry is very likely to double of the next three decades. The industry being property based and with continuity of income plus strong growth prospects becomes an attractive target for investment.
Growth is essential if a target EBITDA is to be achieved but growth comes with risk if care quality is allowed to subside. The bigger the better only works if the care home maintains dependable quality.
CQE ensures continual quality improvement. CQE engineers the central care culture that drives continual financial strength. Regulators and inspectors evaluate leadership by how well they not only protect residents but respond to their ever changing needs.
Care quality is based on offering choice, protecting privacy, dignity and respect. These are the elements that must be central to every care culture. CQE engineers those elements in order to protect the business while leaders develop it.
Keeping it safe
A business with so many powerful drivers comes with the risk of remote leadership. There can be an assumption that the qualified staff are well able to manage the product at source without them. A board focus on profit can neglect the product that delivers it. CQE allows leaders to see into the heart of service and to recognise issues before they become a danger.
An important issue is that most investors are unaware of is that 99% of all nursing and care homes have had residents abused by a carer. Establishing an ecosystem that protects care quality effectively engages every carer into the mindset of the service.
CQE was developed over years of study and research. Research led to the discovery of P.A.R. (Predictive Abuse Ratio) which describes that critical point when a care home culture can either descend into toxicity or ascend to outstanding.
Because it applies the PAR ratio, the CQE system ensures a care home culture is abuse resistant, caring, happy and compliant and the business remains profitable, letting leaders lead.
Evidence
CQE is the unique online application that creates and manages care home cultures. It’s the culture that determines how carers behave – so fixing cultures holds the key not only to creating a measurable and sustainable caring culture but also generating documents and reports that prove continuing quality improvement to regulators and assessors.
Surveys, reports and safe rota preps & documents prove to inspectors how leaders operate safely and pursue continual quality improvement. You’re heading towards outstanding with safeguarding innovations.
Adopting the application doesn’t require changing rota systems of existing recording processes either. That’s because it’s designed to introduce and enhance attitudes and alliances not to replace existing admin as it sits alongside the existing admin framework.
If a care home culture drops standards without management knowing, it can be transformed quickly by adopting CQE. Adopted innovations that manage safe cultures are a welcome addition to any improvement action plan.
Adopting CQE into your nursing or care home.
Builds an abuse resistant care home culture.
Exposes genuine caring carers when recruiting.
Instant recruit survey analysis.
Regular P.A.R. care safety certificates
Records of safe rota preps
Regular carer stress analytics
Regular staff retention reports
Access to the secure CQE portal 24/7
The Ecosystem at work
Perhaps more than anything else successful recruitment determines the success of an entire care home. The CQE system now makes this powerful process accessible to every care home leader.
Reading though this site you will learn how the innovative processes we have applied combine with ongoing research and development to deliver our objective – “To empower care home leaders to confidently build a loving, caring and happy care home culture – whilst simultaneously tracking and reporting its progress”.
The CQE mission
OUR VISION
OUR MISSION
OUR VALUES
OUR BELIEF
CARE QUALITY ECOSYSTEMS
The power to understand and govern the human factor within care home cultures.
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