About CQE

Operational activities are analised & reported monthly so that Business Directors are able to anticipate financial dangers. 


Care Quality Ecosystems (CQE) was founded in 2016 by Group Care Director, James Cullen and Industrial Psychologist Harold Sharples.

Both have substantial experience and success at board level in both the Residential Care Industry and Business Leadership & Management Mentorship.

Their partnership began after a discussion regarding the explosive growth of media articles exposing the overwhelming escalation of abuse in nursing & residential homes.

They questioned how a care home culture can erode under the nose of its leaders. Unchecked, a culture will become toxic, creating disastrous consequences for residents, their families and staff not to mention the ultimate impact on the financial stability of the business


About CQE

Harold D Sharples Chief Executive Officer

Psychologist & Lead Scientist

Harold developed and led the programme Lou Gerstner (IBM’s CEO) used to transform IBM on a global scale.

He has taught both Tim Cook (CEO of Apple) and Ginni Rometty (CEO of IBM from 2012 to 2020) how to assemble and lead world-beating innovation teams.

He has mentored former winners of the UK’s Entrepreneur of the year, Best Business to Work For, Best Leader to Work For and North West Business of the Year Awards.

James W Cullen Chairman & Care Director

FRSPH, FRSA, GGAF, World Whos Who (Elder Care)

James has created, developed and led a number of high growth companies over five decades in business.

When the Griffiths report closed psychiatric hospitals James responded by providing homes for those being encouraged to enjoy independence in the community.

His care group grew as a result of the growing demand for community placements. James remained the group care director for three decades.


Several years of research and development led to the creation of the Ecosystem.

A collaboration followed with Sci-Tech in Daresbury and the newly formed HealthTec Cluster.

As a participant in the HealthTec Cluster, the CQE innovation team, continues to improve the service, for the benefit of nursing and residential care home operators.

The Ecosystem became crucial for managers in the residential care home industry, because it took the guesswork out of recruitment, built strength into teams and developed trust throughout the home. The outcome is the creation of ‘abuse resistant’ and sustainable care cultures.


Our Focus is on Residential Care Homes and the Quality of their Culture.


Our Objective is to Enable Care Leaders and Managers to create transparent Care Cultures.

Why CQE? - Why We Developed The CQE Ecosystem

Flawed Recruitment Process – Leads to Culture Erosion and Potential Abuse