Care Quality Ecosystems (CQE) was founded in 2016 by Group Care Director, James Cullen and Industrial Psychologist Harold Sharples.
Both have substantial experience and success at board level in both the Residential Care Industry and Business Leadership & Management Mentorship.
Their partnership began after a discussion regarding the explosive growth of media articles exposing the overwhelming escalation of abuse in nursing & residential homes.
They questioned how a care home culture can erode under the nose of its leaders. Unchecked, a culture will become toxic, creating disastrous consequences for residents, their families and staff.
THE CQE FOUNDERS
Harold D Sharples
Chief Executive Officer
Harold developed and led the programme Lou Gerstner (IBM’s CEO) used to transform IBM on a global scale.
He has taught both Tim Cook (CEO of Apple) and Ginni Rometty (today’s CEO of IBM) how to assemble and lead world-beating innovation teams.
He has mentored former winners of the UK’s Entrepreneur of the year, Best Business to Work For, Best Leader to Work For and North West Business of the Year Awards.
James W Cullen
James has created, developed and led a number of high growth companies over five decades in business.
When the Griffiths report closed psychiatric hospitals James responded by providing homes for those being encouraged to enjoy independence in the community.
His care group grew as a result of the growing demand for community placements. James remained the group care director for three decades.
CQE INNOVATION & COLLABORATION
Several years of research and development led to the creation of the Ecosystem.
A collaboration followed with Sci-Tech in Daresbury and the newly formed HealthTec Cluster.
As a participant in the HealthTec Cluster, the CQE innovation team, continues to improve the service, for the benefit of nursing and residential care home operators.
The Ecosystem became crucial for managers in the residential care home industry, because it took the guesswork out of recruitment, built strength into teams and developed trust throughout the home. The outcome is the creation of ‘abuse resistant’ and sustainable care cultures.
OUR MAIN AREA OF FOCUS
Our Focus is on Residential Care Homes and the Quality of their Culture.
OUR KEY OBJECTIVES
Our Objective is to Enable Care Leaders and Managers to create transparent Care Cultures.
Why CQE? - Why We Developed The CQE Ecosystem
Flawed Recruitment Process – Leads to Culture Erosion and Potential Abuse