Ineffective Boards Create Failing Care Homes CQE Executive Bulletin II by Harold Sharples CEO Too many directors still spend >70% of their time on quarterly reports, audit reviews, budgets, and compliance — instead of on the matters crucial to the future prosperity...
Build a Safe, Loving and Caring Care Home Culture Care Home CULTURE is the KEY to Care Home Success! Definition of CULTURE: HOW we work and How we Think and Feel about things we do here Creating a loving and caring care home is a seriously difficult task Completing...
Leadership and management in Care Homes When CQC assess the leadership and management of an organisation they hope to see the provision of high-quality care addressing individuals’ needs, whilst learning and innovation are encouraged in a clearly open and fair...
Head psychologist Harold Sharples CEO explains the root causes and solutions to staff happiness. CQE’s innovative system offers any care home leader the opportunity to make a significant difference in service quality whilst simultaneously providing the evidence needed...
Risks of Care Homes depending on agency staff Extract from Magazine Care Home Provider Increased agency costs contributed to a 3.1% drop in Four Seasons’ EBITDA (Company valuation) in 2017. Agency as a percentage of payroll for the business rose to 10.1%, compared...