About CQE
CQE enables care groups to identify and address staff stress early, helping to protect the stability of homes where carers feel supported, heard and valued.
Designed for Lasting Change, Not Short-Term Gain
At the heart of every safe and compassionate home are carers who feel supported, heard and valued.
CQE exists to strengthen that support.
By looking after the well-being of staff, we help protect the safety, dignity and happiness of residents.
Lasting care quality begins with caring for those who provide it.
THE CQE FOUNDERS
Harold D Sharples Chief Executive Officer
Psychologist & Lead Scientist
Harold developed and led the programme Lou Gerstner (IBM’s CEO) used to transform IBM on a global scale.
He has taught both Tim Cook (CEO of Apple) and Ginni Rometty (CEO of IBM from 2012 to 2020) how to assemble and lead world-beating innovation teams.
He has mentored former winners of the UK’s Entrepreneur of the year, Best Business to Work For, Best Leader to Work For and North West Business of the Year Awards.
James W Cullen Chairman
FRSPH, FRSA, GGAF, World Who’s Who (Elder Care)
James has created, developed and led a number of high growth companies over five decades in business.
When the Griffiths report closed psychiatric hospitals James responded by providing homes for those being encouraged to enjoy independence in the community.
His care group grew as a result of the growing demand for community placements. James remained the group care director for three decades.
CQE INNOVATION & COLLABORATION
Several years of research and development led to the creation of the Ecosystem.
A collaboration followed with Sci-Tech in Daresbury and the newly formed HealthTec Cluster.
As a participant in the HealthTec Cluster, the CQE innovation team, continues to improve the service, for the benefit of nursing and residential care home operators.
The Ecosystem became crucial for managers in the residential care home industry, because it took the guesswork out of recruitment, built strength into teams and developed trust throughout the home. The outcome is the creation of ‘abuse resistant’ and sustainable care cultures.
OUR MAIN AREA OF FOCUS
Our Focus is on Residential Care Homes and the Quality of their Culture.
OUR KEY OBJECTIVES
Our Objective is to Enable Care Leaders and Managers to create transparent Care Cultures.
Why CQE? - Why We Developed The CQE Ecosystem
Flawed Recruitment Process – Leads to Culture Erosion and Potential Abuse

